The short version: start with the 14-day trial, cancel any time in one click, and if we ever charge you wrongly, you get your money back.
1. Before you pay
- Every account can start a 14-day trial at Developer-level limits before any payment.
- The free plan keeps working with local-first features indefinitely.
- Quotas and 402 messages tell you exactly what a plan gives you before you need to upgrade.
2. Subscriptions and cancellation
- Paid plans are billed monthly in advance via Razorpay.
- Cancel at any time — dashboard → Account → Billing → “Cancel at cycle end”. Your access continues to the end of the period you already paid for, and no further charges are made.
- We do not auto-charge after cancellation, and we do not hold your data hostage: export and purge are always available.
3. When you get a refund
- Charged in error (duplicate charge, charged after cancellation, unauthorised charge): full refund of the affected amount, no questions asked.
- Material unavailability: if the service was down for more than 48 hours in a billing month on your paid plan, request a refund or credit for that month.
- First month, honest change of mind: if you subscribed, barely used it and tell us within 7 days of the first charge, we refund the first month in full.
- Beyond these cases, partial months are not refunded pro-rata — cancellation already stops future charges and keeps your paid access until period end.
4. How to request
Email satyamarya1511+mayamemo@gmail.com from your account address with the Razorpay payment id (visible in your payment receipt) and a one-line reason. We reply within 2 business days, and approved refunds are processed through Razorpay to the original payment method — typically within 5–7 business days.
5. Trial abuse
Refunds and trials are meant for genuine evaluation. Repeatedly subscribing, using a full month and requesting refunds, or creating accounts to farm trials, is outside this policy and may end with the account suspended.